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When you telephone your registered GP practice is the experience a good one?


The above question was asked to the It-Your-Vote community.

We provided additional information for the question which was:

"How is your experience when booking an appointment with your registered GP practice/heath centre.".

The available answers for this questions were:

1. Long waiting times/multiple call backs (if phone lines busy) but good customer service when answered

2. I have never called my GP - so no opinion on this

3. Answered quickly, friendly customer service and good response to my requests

4. Long waiting times/multiple calls back (if phone lines busy) and poor customer service when answered

5. Answered quickly, but not happy with the support given

The Winner !

The winning answer was "Answered quickly, friendly customer service and good response to my requests" with 41.17% of the total vote.


How all the answers did?



AnswerPercentage
Long wait but good17.64%
Not use GP35.29%
Good Service41.17%
Long wait poor help5.88%
Ans quick poor help0%

Voting grouped by Age


Voting grouped by Gender



AnswerMale
%
Female
%
Total
%
Long wait but good5.88%11.76%17.64%
Not use GP29.41%5.88%35.29%
Good Service11.76%29.41%41.17%
Long wait poor help5.88%0%5.88%
Ans quick poor help0%0%0%

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